Social Services

The Social Services Division strives to provide quality programs to low-income Portland residents that encourage dignity, self-respect, and self-reliance in the transition from public assistance to self-sufficiency.

Programs

General Assistance
The General Assistance Program provides Portland residents with assistance for basic needs such as rent, food, non-food, medication, fuel, utilities, and other essential services. All assistance is granted in voucher form and no cash assistance is granted.

Representative Payee
While most people receive their Social Security and Supplemental Security benefits directly, some are mandated by Social Security Administration to have a Representative Payee to provide assistance in managing their funds. Payee services for consumers receiving Social Security Disability benefits are provided through this program.

Home To Stay
In July 2014, the City was awarded $175,000 in operating costs and $175,000 in housing subsidies for housing individuals and families through the Maine State Housing Authority.

The Home to Stay (HTS) Program is modeled after a rapid re-housing approach that provides housing stability services to persons who are experiencing homelessness. The Home to Stay Program assists homeless clients seeking permanent housing with education, services and support to meet their health, housing, and employment needs in order to overcome barriers to obtaining and maintaining housing. The goal is to help participants achieve permanent stable housing.

HIRE
Helping Individuals Regain Employment (HIRE) assists General Assistance recipients achieve self-sufficiency. Staff help clients with barriers to employment find jobs through employment case work targeting their needs and referrals to outside agencies, such as English as a Second Language courses for individuals with low English proficiency. Individuals who are unable to work receive help applying for disability benefits.

  1. New Mobile & Online Platform Allows City to Raise Money for Portland Opportunity Crew

    The City recently began using a mobile and online platform to raise money for its panhandling-to-work pilot program, Portland Opportunity Crew. By utilizing MobileCause's platform citizens can donate by texting CREW to 91999 or donating online. Read on...
  2. Health & Human Services Committee Meets January 10 to Discuss Goals for Upcoming Year

    The City Council’s Health & Human Services Committee will hold its first meeting of the year on January 10 at 5:30 PM in Room 209. The Committee will discuss its goals and work plan for the upcoming year and also receive a presentation... Read on...
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News from HUD

  1. HUD and Census Bureau Report New Residential Sales in June 2017

    WASHINGTON - The U.S. Department of Housing and Urban Development (HUD) and the U.S. Census Bureau jointly announced the following new residential construction statistics for June 2017.

  2. East Baltimore Redevelopment Earns 2017 HUD Secretary Award for Historic Preservation

    WASHINGTON - For years, dozens of historic rowhouses in an East Baltimore neighborhood sat vacant, boarded up and crumbling from neglect while nearby families were in need of affordable housing. Then, a $9.3 million redevelopment project...

  3. HUD and Census Bureau Report New Residential Sales in June 2017

    WASHINGTON - The U.S. Department of Housing and Urban Development (HUD) and the U.S. Census Bureau jointly announced the following new residential construction statistics for June 2017.

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