COVID-19 Information


  • City Issues Stay at Home Emergency Order Effective March 25, 2020 at 5:00 PM. READ FULL NEWS ALERT
  • Governor’s Emergency Action Requires All Restaurants & Bars Statewide to Close to Dine-In Customers Effective March 18, 2020 at 6:00 PM for 14 Days - READ FULL NEWS ALERT
  • For preventative measures, City Hall & City buildings will be closed to all external visitors until April 13.
  • For the safety of the public, the Social Services Division's 196 Lancaster Street location will be closed to public entry until further notice. The window under the awning to the left of the office entrance is open for clients to drop off documents and Social Services staff will continue to assist clients over the phone and through the mail. 


Visit Maine Center for Disease Control and Prevention (CDC)
Visit the City of Portland's website
Contact Portland 211 
Visit Governor Janet Mills’ newsroom
Visit our Port of Portland website for cruise ship information

if you need food:

Wayside Food Programs has a list of community resources available, including meals (breakfast & lunch) for youth up to age 18.
2-1-1 Maine has statewide information about food pantries, meal sites, senior dining sites, and more.

IF YOU NEED medical care:

Do you have symptoms of Coronavirus? Fever, difficulty breathing, tiredness, dry cough?
Don't immediately go to the hospital. Call your primary care, Portland Public Health (207-874-8633), or 211. If you do not have a primary care physician, call Greater Portland Health: (207) 874-2141

Do you need mental health care?
Times like these are stressful and difficult, and there are resources you can turn to:
Maine Statewide Crisis Hotline: 1-888-568-1112 (Voice) or 711 (Maine Relay)
Mental Health Hotline (NAMI): 1-800-464-5767 (Press 1)


Call the Domestic Violence Helpline: 1-866-834-HELP (4357)

IF YOU ARE 55+...

Visit the State of Maine site for all your resources.
For a list of shops with special hours for seniors, go here. Please note that days/times are subject to change.

if you have questions about your job:

Unemployment, Family and Medical Leave (FMLA), or other info: 
Visit Maine Department of Labor (MDOL) website
Unemployment: or 1-877-594-5627
Labor Law Information (Bureau of Labor Standards): 207-623-7900

IF YOU own a small business:

Visit the Portland Regional Chamber of Commerce's new Coronavirus Resource Page.

If you have questions about portland public schools:

Visit their online information center
Call 1-207-874-8159 and leave a message with your question (English Press 1, Portuguese Press 2, French Press 3, Spanish Press 4,  Arabic Press 5, Somali Press 6)

IF YOU'd like to make a donation or volunteer your time:

Visit Maine Helps, a new resource for those looking for ways to lend a hand.
  1. India Street Clinic to Resume Clinical Services & Needle Exchange Program

    The India Street Public Health Center will resume its clinical services and Needle Exchange Program on Monday, March 30. This comes after a two week closure due to widespread staff exposure to COVID-19. Read on...
  2. Portland Issues COVID-19 Related Updates for City Services

    The City of Portland is issuing the following updates related to the COVID-19 response and resources. Read on...
  3. City Announces Stay at Home Emergency Order Effective Wednesday, March 25 at 5:00 PM

    Mayor Snyder and City Manager Jennings announced today that the City Manager has signed an emergency stay at home order for all non-essential businesses and services in Portland. The order goes into effect at 5:00 PM on Wednesday, March 25 Read on...
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Maine CDC is requiring and recommending social distancing for Maine people at this time in order to protect themselves and slow the spread of COVID-19. In addition to social distancing, people should take the same preventive measures that help to avoid catching a cold. These measures include:

  • Covering coughs and sneezes with a tissue and then throwing the tissue in the trash.

  • Washing your hands often with soap and water and use an alcohol-based sanitizer in between washings.

  • Avoiding close contact with people who are sick and avoiding touching your eyes, nose, and mouth with unwashed hands.

  • Staying home if you are sick.

  • Taking care of your health overall by staying current on your vaccinations, including the flu vaccine, eating well, getting a good night’s sleep, and exercising

City Business Updates

  • The deadline for property tax payments has been delayed until June 1.
  • City Clerk's office is handling birth, death and marriage certificates via mail. 
  • Treasury Office: All auto registrations were extended as part of recent State legislation, which means they are not due until 30 days from the end of the State of Emergency. The same applies to inspection stickers. Auto renewals can be done online. 
  • Parking:  The City is not currently enforcing expired meters or time zones. The overnight and daytime street maintenance parking regulations have also been suspended. Enforcement will continue for illegal parking, which includes blocking the roadway, parking in handicap spaces, blocking fire hydrants, parking in no parking zones, blocking driveways or sidewalks/crosswalks, and double parking. 

Take-Out, Delivery Food & Grocery Stores

Portland Food Map is updating daily a listing of restaurants and other stores that are offering take out and delivery during this time. 

Maine grocers have reserved dedicated time each week when seniors and high-risk customers may shop, providing them with the opportunity to have more social distance while in the store. Check with individual stores for updates.

Portland Food Co-Op is reserving 9:00 - 10:00 a.m. for elders and those at risk. 

Rosemont Market & Bakery is now offering curbside pick-up and home delivery. 

Hannaford Supermarkets will reserve 6-7 a.m. Tuesdays through Thursdays for seniors and at-risk shoppers. Starting March 21, they will be open 7 a.m. to 9 p.m. until further notice

Shaws Supermarket will reserve 7-9 a.m. Tuesdays and Thursdays for seniors and at-risk shoppers. They will be open 7 a.m. to 8 p.m. until further notice.