COVID-19 Information

the information on this page is updated frequently. please check back often for updates. 




  • cITY HALL is closed to the general public during this time. please call or email the department you need service from for assistance. as always, you can call 207-874-8300 or email us at 

  • How to get tested for COVID-19 in Maine: 

    Visit the State's website for a list of participating testing sites. The State of Maine has expanded its COVID-19 testing capacity, and anyone who is at elevated risk of exposure may get a test at a participating site without the need for a test order from their own health care provider. You are still encouraged to contact your health care provider with any concerns about COVID-19. Examples of people who can get tested under this expanded access include those who work in settings where they are more likely to encounter infected people such as hotels or grocery stores, and people visiting Maine from places with relatively high COVID-19 prevalence. More sites will be added to this list, so please check back regularly. 
  • Portland parks & rec announces new re-openings:  click here to see which facilities are now open.
  • City Clerk’s Office - working out of Merrill Auditorium entrance on Myrtle Street  - Walk In Service
  • For birth, death, and marriage certificates. Voting & elections. Dog, hunting, and fishing licenses. 

  • Treasury Office - For auto and boat registration. 
  • Treasury services are by appointment only. To make an appointment, click here.
  • Parking Office: The Parking Office is currently open for walk-ins via the Myrtle Street entrance of City Hall for those who need to obtain a new residential permit parking sticker. Please note that if you have a current residential permit and your zone has not changed, your permit has been automatically renewed to June 30, 2021 and there is no need to visit City Hall.

  • May 29: The City updated the public on its Phased Reopening Plan. Read the full news alert here.
  • May 18: The City Council approved a pilot program that allows City staff to temporarily close several streets in order to facilitate the expansion of outdoor dining and retail. The program also includes the expansion of outdoor dining and retail operations on sidewalks, parks/squares, private parking lots, and the use of parklets in parking spaces. These temporary business licenses will be valid June 1 through November 1. Find out more here.
  • May 18: The City Council extended the emergency proclamation and all orders that fall within that to July 13, 2020. Read the full order here.
  • May 18: The City launched three emergency small business assistance programs after receiving City Council approval of the programs at its May 4, 2020 meeting and final funding for them at its May 18, 2020 meeting. The programs include the Business Assistance Program for Job Creation (BAP-Rehire), the Microenterprise Grant Program, and the Rapid Response Microloan Program. Information about the programs and an application can be found on the City’s website at
  • May 18: Mayor Snyder & City Manager Jennings Issue Letter to Citizens & Businesses Recapping Portland's COVID-19 Response and Reopening Plans. Read the letter here.
  • Enforcement of parking meters and times zones as well as the requirement to use purple pay-as-you-throw trash bags will be back in effect on June 1, 2020.
  • As of May 4, 2020, the City’s emergency order references and fully incorporates the Governor’s orders and guidance, and no longer contains more strict provisions. This means that the Governor’s orders and the City’s are the same, and the state guidance must be followed in Portland. The City does continue to have a few additional provisions in its order that the public should be aware of, including additional restrictions on off-leash dogs and the continuation of the Affordable Rental Housing Incentive Program.
  • Portland Farmer's Outdoor Market officially opened for the season on April 25 in Deering Oaks Park. View the changes made to the market in order to address public health and safety during the COVID-19 pandemic here
  • The CDC recommends and Governor Mills is now requiring the use of cloth face coverings to slow the spread of COVID-19. You must wear these in public settings where social distancing measures are hard to maintain (grocery store, pharmacy.) 
  • Multilingual Resources - Espanol, Francais, Portugues, Somali, Arabic - Available Here

    to contact the city of portland's local health officer:
    Bridget Rauscher, portland public health. 


    if you need food:

    Wayside Food Programs has a list of community resources available, including food pantries and meals (breakfast & lunch) for youth up to age 18.
    2-1-1 Maine has statewide information about food pantries, meal sites, senior dining sites, and more.

    Portland Public Schools Food Resources: View site.

    If you need to Report Fraud:

    Please view the U.S. Attorney’s Office District of Maine's flyer.  

    IF YOU NEED medical care:

    Do you have symptoms of Coronavirus? Fever, difficulty breathing, tiredness, dry cough?
    Don't immediately go to the hospital. Call your primary care, Portland Public Health (207-874-8633), or 211. If you do not have a primary care physician, call Greater Portland Health: (207) 874-2141

    Do you need mental health care?
    Times like these are stressful and difficult, and there are resources you can turn to:
    Maine Statewide Crisis Hotline: 1-888-568-1112 (Voice) or 711 (Maine Relay)
    Mental Health Hotline (NAMI): 1-800-464-5767 (Press 1)

    If You Have Questions for the Local Health Officer:

    Contact Bridget Rauscher, Portland Public Health Department, 207-874-8634 or via email at 


    Call the Domestic Violence Helpline: 1-866-834-HELP (4357)

    IF YOU ARE 55+...

    Visit the State of Maine site for all your resources.
    For a list of grocery stores with special hours for seniors and those at-risk, go here. Please note that days/times are subject to change.

    Portland Food Map is updating daily a listing of restaurants and other stores that are offering take out and delivery during this time. 

    if you have questions about your job:

    Unemployment, Family and Medical Leave (FMLA), or other info: 
    Visit Maine Department of Labor (MDOL) website
    Unemployment: or 1-877-594-5627
    Labor Law Information (Bureau of Labor Standards): 207-623-7900

    IF YOU own a small business:

    • The U.S. Conference of Mayors (USCM) Small Business and Entrepreneurship Task Force is pleased to announce that individual business assistance is now available at no cost to small business owners. Specialists are available to assist small businesses with the development of real and actionable plans to help them survive during these uncertain times. Additionally, specialists will help owners navigate funding options at the federal, state and local level. Visit US Conference of Mayors Small Business Assistance During COVID-19 or call 855-876-5561.


    If you are experiencing financial hardship due to COVID-19, the federal government is offering relief options to homeowners through the recently passed CARES Act. No federally-backed mortgages (FHA; Fannie Mae; Freddie Mac; etc.) can be foreclosed for 60 days as of March 18, 2020 and owners of 1-4 family homes impacted by coronavirus have the right to request forbearance on mortgage payments for 180 days plus the right to request one additional 180-day extension.


    Property owners with federally-backed mortgages (FHA; Fannie Mae; Freddie Mac; etc.) may not evict or initiate eviction of tenants (with limited income due to coronavirus) who live in properties with federally-backed mortgages within the property for nonpayment of rent for 120 days beginning on March 27, 2020. They are also unable to assess fees or penalties on any tenant for late payment of rent.  

    Find out if your multi-family property is covered under the federal moratoriums here. You may also contact for confirmation.

    If you have questions about portland public schools:

    Visit their online information center
    Call 1-207-874-8159 and leave a message with your question (English Press 1, Portuguese Press 2, French Press 3, Spanish Press 4,  Arabic Press 5, Somali Press 6)

    take-out, delivery food & grocery stores:

    • Portland Food Map is updating daily a listing of restaurants and other stores that are offering take out and delivery during this time. 
    • View Physical Distancing Guidance for Ordering, Pick-up and Delivery for Eating Establishments during COVID-19 here.
    • View Summary of Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic here.

    IF YOU'd like to make a donation or volunteer your time:

    • Visit Maine Helps, a new resource for those looking for ways to lend a hand.
    • Support Local Businesses and Organizations with the Pay It Forward Maine Initiative. As Maine business owners and their employees weather this unprecedented pandemic, the Portland Regional Chamber of Commerce has partnered with several organizations in our state to promote a campaign to support our community through collective action. 
    • Deliver Groceries for Portland Seniors: This is a temporary program for elderly residents who may have difficulty accessing food during the COVID-19 pandemic. To volunteer, contact Linda Weare at the Portland Office for Elder Affairs at 541-6620 or
  • View Physical Distancing Guidance for Ordering, Pick-up and Delivery for Eating Establishments during COVID-19 here.
  • View Summary of Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic here.
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