Emergency Communications

Portland Regional Communications Center

The Portland Police Department serves as the host agency for the Portland Regional Communications Center which provides Emergency Communications services to the cities of Portland and South Portland and the Town of Cape Elizabeth. A total of 37 telecommunicators working 8 or 12 hour shifts answer 911 and non-emergency calls and dispatch police, fire and ems units.

In 2013, the RCC received a total of 63,561 911 calls, nearly 10% of the 911 calls made statewide. In a sign of the times, approximately 69% of the RCC 911 calls originated from cell phones.

To learn more about a career as an Emergency Telecommunicator at the RCC, please go to the employment section of our website.