**NEW Application Process**

Welcome to Citizen Self Service!

The City of Portland has a new online portal to make applying for permits and plans easier.  Review the steps below to make sure you are ready to begin.

Before you Apply

1. Have you confirmed your project address is listed with the Assessing Department?

Often applicants find the parcel id does not match the street address exact therefore it is important to verify with the Assessing database to make sure you are selecting the correct parcel and street address.  

During the apply process, if your address search turns up zero results please switch to the parcel search and enter the information from the assessing database.  Please note there are two spaces between the chart and block 123^^A001.  

Check now

2.  Have you selected the correct application type and downloaded the checklist of required documents and drawings?  

Each application type has different requirements.  If an application is missing items from the checklist it may be deemed incomplete

Historic Preservation - Review Applicability and download checklist now
Development Review - applicability and download checklist now

3.  Have you prepared a Project Summary and saved it as a PDF?

See Project Summary Example

*Required Document* A project summary is a written description of the project and should include the following details:

1.  Proposed uses 

2.  Building size

3.  Number of residential units 

4.  Square footage of commercial space

5.  Number of parking spaces

4.  Are each one of your drawings and renderings saved in individual PDF file format?  Do they have a descriptive PDF file name?  

View suggested file names

You are ready to begin!  

Instructions on how to register with Citizen Self Service      

Instructions on How to apply for a Planning or Historic Preservation Application

New users register here.   

Existing users login here.  

Instructions on how to pay your invoice

Instructions on how to upload documents and drawings to Electronic Plan Review (e-Plan)

Contact Us

  1. Planning, Transportation and Historic Preservation Program 
    (207)874-8719 or (207)874-8721

    Housing and Community Development Division

    Staff Directory

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