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Public Health

Posted on: May 29, 2020

City Updates Public on Phased Reopening Plan


The City of Portland is updating the public on its phased reopening plan so citizens can plan how to take care of various municipal transactions. City employees will be returning to City Hall and City buildings on Monday, June 1. However, the majority of City Hall and offices at Canco Road will stay closed to the public for the time being. Beginning June 8, the City will have limited access for the public to complete specific transactions. While some parts of the buildings will open sooner than others, new safety measures have been put into place throughout to better ensure the health of the public and our employees. While we know some transactions can only be done in person, we strongly encourage members of the public to utilize online services and those that can be done via phone or mail whenever possible as in-person interactions still represent the biggest threat in spreading COVID-19. 

The City continues to monitor and follow guidance from the U.S. CDC and State of Maine, and as such many of our plans listed below may need to change quickly in response. Our decisions will be made based on scientific data and advice from public health officials. 

The reopening schedules listed below only apply to our own City facilities. Private businesses should continue to follow guidance from the State’s Department of Economic and Community Development by visiting or emailing 

We will continue to provide timely updates regarding other facilities and services as information becomes available. 

City Clerk’s Office - City Hall
For birth, death, and marriage certificates. Voting & elections. Dog, hunting, and fishing licenses. 

  • The City Clerk’s office will be conducting all functions from Merrill Auditorium starting June 8. The public must enter from Myrtle Street through the PortTix entrance. No appointments will be taken. Staff will be set up to do walk-ins according to safe social distancing guidelines and masks must be worn. Marriages will be performed there as well. Forms can be found at 
  • Elections will be conducted in Merrill Rehearsal Hall starting June 16 for in-person absentee voting and voter registration. The public can enter from Myrtle Street. 

Treasury Office - City Hall
For auto and boat registration, excise tax payments, and property tax payments.

Beginning June 8, the Treasury Office will reopen by appointment only.  

Things to Keep in Mind:  
Consider if you can utilize an online, by mail, or over-the-phone method of service before setting an appointment or coming in person after June 8.  Many services can be performed without having in-person contact.  A list of online services is available here.  Please call us at 207-874-8300 or email to check if you are not sure.  

Following June 8 (limited transactions only):

  • Do not enter public buildings if you feel ill or are exhibiting symptoms of illness.
  • City staff and visitors are required to wear a mask.
  • Social distancing measures are in effect and you’ll see signs, floor markings, and plastic barriers in place. Please keep a distance of 6 ft at all times from others. 
  • There will be no public access to City Hall via the Congress Street and Chestnut Street entrances.


Parking Enforcement:  

  • All enforcement of Parking Regulations will begin again June 1, 2020. This includes Time Zones and Metered parking.

  • For contactless meter payments download our mobile app at
    • The Elm St. & Spring St. Parking Garages are open. $3 per hour

    • If you currently have a residential permit expiring June 30, 2020, it has been automatically renewed to cover you until June 30, 2021. There will not be an updated sticker for the extension so there is no need to visit City Hall.

    • For new residents of a Residential Zone, City Hall will reopen June 22, at which point you can apply and receive a new residential permit, and any 1 or 2-hour time zone tickets issued from June 1 - June 30 within your zone will be taken back when you get a residential permit.

    • For more information visit    

Purple Trash Bags:

  • The purple pay-as-you-throw trash bags will be required for trash collection again beginning June 1, 2020. 

  • Purple Portland trash bags can be acquired through Hannaford To Go, Whole Foods delivery, Shaw’s Instacart and through curbside pickup at Rosemont Markets.

 Planning Dept & Permitting and Inspections Department

  • These departments continue to operate normally through our Citizen Self Service portal.

  • For outdoor dining and retail permits through the City’s new temporary program, please visit:  


  • Basketball and volleyball courts will reopen on July 1. 

  • Athletic fields and playgrounds will open July 1. 

  • Summer day recreation programming starts July 6. Registration begins June 8. Visit for more information.  

  • Community Centers:  Our community centers remain closed to all activities and programs. We will update the public on a reopening date as soon as we can. 

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